PACE was engaged as an external consultant to conduct in-depth diagnosis to pinpoint the reasons for the weak engagement. More than 300 employees were asked for their honest feedback about the leadership team and the organisation through 20 employee insight sessions.
Following skilful diagnosis, PACE conducted a 2-step management team programme to strengthen the leadership team as a driving force for the change efforts. The first step was with the Management Team itself to ensure accountability of the feedback by each Director for their business area. This was followed immediately by an Organisation Development solution with the top 40 leaders of the overall business.
PACE also assisted Sanofi's leaders in crafting development plans to improve their leadership behaviours after they had been assessed via the The Life Styles Inventory™.
The transformational journey that Sanofi began in partnership with PACE has resulted in fruitful returns in the following areas:
In addition, Leah has noted a stark difference in the behaviours of employees. Instead of having a high power distance with superiors, employees felt at ease voicing out their opposing views respectfully because levels of trust had been reinforced.
There has also been greater collaboration across teams and functions. For example, strategic reviews now involve teams such as management, regulatory, and branding. This has enabled the leveraging of expertise and knowledge from each team, in the development of strategic plans that benefit Sanofi as a whole.
By engaging in stakeholder management, Sanofi has been able to stay in touch with its external environment, and thus their customers. More specifically, it makes way for strategic decision-making that will continue to benefit Sanofi in the long term.
